Coinsbee Support
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Knowledge base
General
FAQ
11
What is Coinsbee.com?
How do I buy gift cards with cryptocurrencies?
How do gift card work?
Do I have to sign up to buy gift cards?
Is it necessary to provide personal data?
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Payments and Refunds
Payments
8
My invoice shows "Confirming" and seems to hang.
My invoice shows "Expired", what should I do?
Can I pay via the Lightning Network?
Why should I use an offline wallet?
My order is underpaid
View all 8
Refunds
2
The order is expired: How to get a refund?
I bought the wrong product. Can I exchange it or return it?
Products
FAQ
15
My Amex gift card is not working. Can you help?
I received an email that my phone recharge was done. Why don't I see anything about this on my phone?
I always get a refund instead of my phone recharge because it was unsuccessful. Why?
How to redeem a PUBG gift card
My Prepaid Center Mastercard
View all 15