Coinsbee Support

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Knowledge base

General

FAQ 6

What is Coinsbee.com?
How do I buy gift cards with cryptocurrencies?
How do gift cards work?
Do I have to sign up to buy gift cards?
Is it necessary to provide personal data?

Payments and Refunds

Payments 8

What payment methods does Coinsbee.com support?
My invoice shows "Confirming" and seems to hang.
My invoice shows "expired", what should I do?
Can I pay via the Lightning network?
Why should I use an offline wallet?

Refunds 2

The order has expired or I have paid too much. How do I get a refund?
I bought the wrong product. Can I exchange it or return it?

Products

FAQ 14

My Amex gift card is not working. Can you help?
I received an email that my phone recharge was done. Why don't I see anything about this on my phone?
I always get a refund instead of my phone recharge because it was unsuccessful. Why?
How to redeem a PUBG gift card
An error occurs when redeeming My Prepaid Center Mastercard

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