FAQ

My Amex gift card is not working. Can you help?
Amex gift cards only work in US stores and not every store accepts Amex gift cards. These Amex gift cards cannot be used for recurring billing or monthly su...
Mon, 10 Jan, 2022 at 12:55 AM
I received an email that my phone recharge was done. Why don't I see anything about this on my phone?
If you have received such an email from us, it means: we have already received the confirmation from your provider that the recharge was successful. So ...
Mon, 10 Jan, 2022 at 12:55 AM
I always get a refund instead of my phone recharge because it was unsuccessful. Why?
This may be due to various reasons. Please check the following reasons and order again if you can exclude these reasons. If you have any questions, please c...
Mon, 10 Jan, 2022 at 12:56 AM