Coingate: In case of overpayment of your order, we do not receive the amount of the overpayment, so you need to follow the link yourself and create a request for a refund of your overpaid funds: https://support.coingate.com/hc/en-us/requests/new.
MixPay: with this payment provider the situation is the same as with Coingate. Please use this link to request a refund: https://help.mixpay.me/en/articles/6836092-how-to-contact-customer-service. Or just write to: [email protected].
NOWPayments: please contact our support team creating a support ticket so we can help you.
If you have overpaid for an order using another payment provider, please contact our customer support team by creating a support ticket.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article